商务英语社交口语(二)

　　商务社交：解决冲突 resolve conflict

　　Dialogue 1

　　A: What should we do when we find a shortage in the shipment?/航运中发现货物短缺时，我们该怎么办？

　　B: You could do either of the two things: you could lodge a claim on the ship owner or on the insurance company./你们可以选用以下两种方法之一：你们可以向船主提出索赔；或者向保险公司提出索赔。

　　A: Do brokers take care of that ?/经纪人处理这类事吗？

　　B: Yes, they usually do./是的，他们通常处理这类事。

　　A: Do they charge for that?/他们对此收费吗？

　　B: Yes, in Europe they charge a commission 1% of the amount of the claim for their services./会的。在欧洲，他们就其提供的服务收取索赔总额1%的佣金。

　　A: How about in China?/那在中国呢？

　　B: We do the work mostly according to the international laws./我们主要根据国际法来办。

　　商务社交：怎么进行表扬与批评

　　Dialogue 1

　　A: Jim, your idea really helped us a lot!/吉姆，你的点子真是帮了我们大忙了。

　　B: Thank you. This program is working really well./谢谢。这个程序进行很顺利。

　　A: Yes. You are a great programmer./是啊。你是个很好的程序员。

　　Dialogue 2

　　A: Did you read the business letter I wrote, Lisa?/我写的那封商业信你看这吗，莉莎？

　　B: Yes, I did./是的，我看过了。

　　A: Then what do you think about it? Are there any mistakes?/那么你觉得怎么样？有什么错误吗？

　　B: No mistakes at all, Linda. You have done it excellently./什么错误也没有，琳达，你写得非常好。

　　A: Really? Thank you!/真的吗？谢谢！

　　商务社交：向同事请求帮助ask help

　　Dialogue

　　A: Good morning, Linda. There'll be some people coming into our company tomorrow. Please make a detailed schedule for me for tomorrow./上午好，琳达。明天有几个人要来我们公司。请给我制定一份明天的详细日程表。

　　B: Who are they, Mr. Peter?/什么人，彼得先生？

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